Work That Entertains, Educates, and Inspires

JOB TITLE: Fitness Thru Dance Program Manager

DEPARTMENT: Education

REPORTS TO: Sr. Manager of Educational Operations

LOCATION: Harriett’s Orlando Ballet Centre, 600 N. Lake Formosa Drive, Orlando, FL 32803

POSITION STATUS: Full-Time, salaried, exempt

SCHEDULE: Antipicated schedule includes mornings/afternoons Saturdays and Sundays, and afternoons/evenings Mondays through Wednesdays

COMPENSATION: $48,000-50,000

BENEFITS: All standard in coordination with employee handbook

Basic Purpose and Objective of the Role:

Under the direction of the Sr. Manager of Educational Operations, the Fitness Thru Dance (FTD) Program Manager will be responsible for the enhancement and execution of the organization’s FTD offerings. This individual will also assist in the process of promoting, securing, and executing equipment and studio rentals at Harriett’s Orlando Ballet Centre. Orlando Ballet is seeking a driven, self-motivated highly organized individual, with the ability to manage data and a commitment to supporting Orlando Ballet in its mission to entertain, educate and enrich through the highest quality of dance.

Responsibilities include, but are not limited to:

Program Operations & Administration

• Partner with the Sr. Manager of Educational Operations to design, implement, and continuously optimize registration systems for all FTD programs, leveraging third-party platforms to improve efficiency and user experience.
• Oversee end-to-end program administration, including enrollment, scheduling, attendance tracking, and reporting, ensuring accuracy and scalability across all offerings.
• Maintain and improve systems for class rosters, attendance tracking, and participant data to support operational insights and decision-making.
• Manage studio booking operations (private rentals and student use) via Mindbody, ensuring streamlined scheduling, accurate payment collection, and optimal studio utilization.

Client, Student & Faculty Experience

• Serve as the primary point of contact for FTD students, delivering high-quality support throughout the registration lifecycle and ensuring a seamless customer experience.
• Act as liaison for faculty, managing scheduling, onboarding, and recruitment of instructors in partnership with the Director of Education.
• Coordinate scheduling across students, instructors, and studio resources to maximize efficiency and satisfaction.

Program Development & Revenue Growth

• Lead the development, launch, and ongoing management of a Corporate Wellness program, including strategy, client acquisition support, and program delivery.
• Collaborate with the Director of Education and Sr. Manager Educational Operations to research, develop, and scale new classes and offerings, balancing program quality with revenue and capacity optimization.
• Identify opportunities to expand program offerings, increase utilization, and drive incremental revenue across both educational and wellness programs.

Financial Oversight & Performance Tracking

• Partner with the Sr. Manager of Educational Operations and Finance to reconcile program revenue, track financial performance, and ensure accuracy of income reporting.
• Develop regular reporting on key metrics (enrollment, attendance, revenue, utilization) and provide forward-looking projections to inform strategic decisions.
• Monitor and optimize program performance against established growth and revenue targets.

Marketing & Program Promotion

• Collaborate with the marketing team to develop and execute strategies that drive awareness, enrollment, and retention across all FTD programs.
• Support campaigns, events, and partnerships that enhance program visibility and contribute to revenue goals. 

Cross-Functional Collaboration & Support

• Work closely with the School Administrative Manager to ensure appropriate staffing and front desk coverage aligned with program schedules.
• Provide operational and administrative support for school initiatives, events, and special projects.
• Represent and promote FTD programs at company and school events as needed.
• Other Duties as assigned.

Required Qualifications:

• Bachelor’s degree in a related field
• Minimum 2-3 years of work experience in a marketing and/or promotions role
• Proven track record of providing superior customer service
• Excellent oral and written communication skills
• Strong data analysis competencies
• A proven track record of ability to work independently, with great attention to detail, in a high-volume atmosphere under established time constraints
• Familiarity with Mac operating systems, basic proficiency in Microsoft Office Suite (specifically Excel), and experience working with sophisticated database systems

 Preferred Qualifications:                

• Experience working in a not-for-profit environment
• Knowledge of dance and fitness programs
• Experience working in MindBody database system

To apply for this position, please send a resume and cover letter to kfabian@orlandoballet.org.

Please note that Orlando Ballet is an equal opportunity employer and a drug free workplace. Additionally, as required by Florida law, Orlando Ballet participates in E-Verify and will provide the federal government with Form I-9 information to confirm that individuals who have been offered employment at Orlando Ballet are authorized to work in the U.S.