Front Desk Assistant

JOB TITLE: Front Desk Assistant 

DEPARTMENT: School 

REPORTS TO: Sr. Manager of School Administration  

LOCATION: Harriett’s Orlando Ballet Centre, 600 N. Lake Formosa Drive, Orlando, FL 32803 

POSITION DATE: August 2026 

POSITION STATUS: Full-time 

SCHEDULE: Mondays-Wednesdays 1-9:15pm, Thursdays 1:30-9:15pm, Saturdays 8:30am-3pm 

COMPENSATION: $16/hour 

BENEFITS: All standard in coordination with employee handbook policies including health insurance for full-time employees 

Basic Purpose and Objective of the Role: 

Under the direction of the Sr. Manager of School Administration, the Front Desk Assistant will provide a warm and welcoming presence to visitors at Harriett’s Orlando Ballet Centre. They will be stationed at the front desk to welcome, engage, and direct visitors, distribute general information, answer the phone, and provide general administrative assistance.  

 

Orlando Ballet is seeking an independent, highly organized individual with experience in customer service, strong interpersonal skills, exceptional attention to detail, and a commitment to supporting Orlando Ballet in its mission to entertain, educate and enrich through the highest quality of dance. 

 

 Responsibilities include, but are not limited to: 

• Welcoming visitors and ensuring they are properly checked in; 

• Answering phones, forwarding calls or taking messages for staff as needed; 

• Answering general inquiries about the organization, facility, and parking; 

• Sign in students for classes; 

• Taking initiative to assist and direct visitors as needed; 

• Suggesting opportunities for engaging with Orlando Ballet by taking classes, purchasing tickets, donating, or volunteering; 

• Monitoring lobby area to ensure smooth operations; 

• Assist all OB departments with special projects as needed; 

• Other duties as assigned. 

Physical Demands and Work Environment: 

• Ability to remain stationary or stand of extended periods while staffing the front desk and assisting visitors. 

• Ability to move throughout the facility to assist students, families, faculty, and guests. 

• Ability to occasionally lift, carry, push, or pull up to 25 pounds including, but not limited to, office supplies, packages, and classroom equipment 

• Ability to work in a busy, customer-focused environment with frequent interruptions and changing priorities. 

• Ability to respond appropriately and efficiently in emergency situations and assist with facility evacuations or safety procedures when necessary. 

Required Qualifications:  

• 2+ years of prior administrative and/or customer service experience; 

• Excellent organizational, customer service, and communications skills (English speaking required, Spanish speaking a plus); 

• Proven track record of ability to work independently, with great attention to detail and flexibility, in a fast-paced atmosphere under established time constraints; 

• Ability to use computer systems, familiarity with Windows and Mac operating systems and proficiency in Microsoft Office Suite 

Preferred Qualifications:  

• College coursework in business, nonprofit management, or another related field 

• Experience in a nonprofit or arts environment 

 

To apply for this position, please send a resume and cover letter to jlogus@orlandoballet.org. 

Please note that Orlando Ballet is an equal opportunity employer and a drug free workplace. Additionally, as required by Florida law, Orlando Ballet participates in E-Verify and will provide the federal government with Form I-9 information to confirm that individuals who have been offered employment at Orlando Ballet are authorized to work in the U.S.