Work That Entertains, Educates, and Inspires

JOB TITLE: Grants Manager

DEPARTMENT: Administration

REPORTS TO: Director of Philanthropy (Interim: Executive Director)

LOCATION: This is an onsite job placement at Harriett’s Orlando Ballet Centre, 600 N. Lake Formosa Drive, Orlando, FL 32803

POSITION DATE: January 2025

POSITION STATUS: Full-Time, salaried, exempt

COMPENSATION: $57,500-60,000 annually, commensurate with experience

BENEFITS: All standard in coordination with employee handbook

 

Basic Purpose and Objective of the Role:

The Grants Manager will play a critical role in securing and managing grant funding from local, regional, state, and national government sources, private foundations, and corporate foundations to support Orlando Ballet’s annual operations, special projects, and strategic initiatives.

Orlando Ballet is seeking a driven, self-motivated highly organized individual with proven grant writing and post-award administration ability, strong writing and relationship-building skills, the ability to manage data, a desire for a career in development, and a commitment to supporting Orlando Ballet in its mission to entertain, educate and enrich through the highest quality of dance.

 

Responsibilities include, but are not limited to:

Grant Strategy & Research

• Directly manage a personal portfolio of grant funding prospects to secure up to $1.2 million in philanthropic revenue to support annual targets.
• Proactively identify, research, and qualify new sources of grant funding to meet annual targets.
• Maintain a comprehensive grant calendar, including application deadlines and reporting schedules.

Proposal Development & Department Writing

• Collaborate with cross-departmental colleagues – including sales and marketing, Orlando Ballet School, community enrichment, artistic, production, and others – to create compelling cases for support and detailed programmatic budgets
• Prepare and submit high-quality grant proposals in alignment with organizational priorities and strategic plan.
• Serve as the lead writer for the Philanthropy department, including:
• Drafting mail and email solicitations.
• Writing narratives for donor newsletters.
• Creating other written materials as needed to support fundraising and donor engagement.
• Collaborate cross-department and other colleagues to create and promote consistent donor messaging

Post-Award Administration & Stewardship

• Ensure compliance with all grant requirements, including timely reporting and acknowledgment.
• In partnership with the Director of Philanthropy and Marketing Department, coordinate public recognition for funders, and the timely acknowledgment of and reporting on grants or sponsors
• Maintain accurate records of awards and payments in Tessitura

Impact Measurement & Data Management

• Oversee creation and maintenance of impact measurement tools; collect and catalog data for reporting and evaluation.

Relationship Management

• Schedule and attend meetings with prospects and existing funders, with or without the Director of Philanthropy/Executive Director.
• Maintain effective relationships with funders and serve as a liaison for Community Enrichment initiatives when needed.

Team Collaboration & Events

• Support Philanthropy team activities, including some evening and weekend events such as season performances, fundraising events, and cultivation and stewardship events.
• Serve on Board Committees as appropriate (e.g., Cultivation & Stewardship and Community Enrichment).
• Other duties as assigned

 

Required Qualifications:

• Bachelor’s degree in a related field such as philanthropic studies or nonprofit management. Certificates in fundraising may be considered with appropriate experience.
• Minimum 2-3 years of work experience in a non-profit fundraising
• Demonstrated and significant grant proposal writing and management experience
• Proven track record of ability to work independently, with great attention to detail and flexibility, in a fast-paced atmosphere under established time constraints
• Excellent organizational, writing, customer service, and communications skills
• Proficiency in Microsoft Office Suite; familiarity with online grant management tools and donor databases (e.g., Tessitura, Instrumentl).

 

Preferred Qualifications:              

• Advanced degree and/or CFRE credential
• Professional background in nonprofit arts environment
• Personal passion for the arts, particularly dance
• Familiar with online grant management tools, such as Instrumentl

 

To apply for this position, please send a resume, cover letter, and two writing samples to kfabian@orlandoballet.org.

 

Please note that Orlando Ballet is an equal opportunity employer and a drug free workplace. Additionally, as required by Florida law, Orlando Ballet participates in E-Verify and will provide the federal government with Form I-9 information to confirm that individuals who have been offered employment at Orlando Ballet are authorized to work in the U.S.

JOB TITLE:                  Coordinator, Ticketing Concierge and Consumer Insights

DEPARTMENT:         Administration

REPORTS TO:            Manager, Group Sales and Ticketing

LOCATION:                This is an onsite job placement at Harriett’s Orlando Ballet Centre,

600 N. Lake Formosa Drive, Orlando, FL 32803

POSITION STATUS:    Salaried, Exempt from Overtime

SCHEDULE:                 Monday – Friday 9am – 5pm with occasional evenings and weekends

COMPENSATION:        $40,000-$42,000

BENEFITS:                  All standard in coordination with employee handbook policies

Basic Purpose and Objective of the Role:

The Ticketing Concierge and Consumer Insights Coordinator reports to the Manager, Group Sales and Ticketing, and plays a central role in driving Orlando Ballet’s earned revenue through customer-centered ticketing operations and data-driven strategic insights. This position oversees ticketing functions within Tessitura, ensures superior patron experience, and delivers accurate, timely reporting on sales, audience metrics, and consumer behavior. Operating in a fast-paced, performance-driven environment, the coordinator must demonstrate exceptional attention to detail, analytical capability, and a proactive, collaborative approach. Ideal candidates are resourceful, empathetic, and deeply committed to elevating the patron experience while advancing Orlando Ballet’s mission to entertain, educate, and enrich through the highest quality of dance.

 

Responsibilities include, but are not limited to:

• Lead on-site ticketing operations for HOBC and DPC performances, including select evenings and weekends.
• Serve as back up for job duties for Manager, Group Sales and Ticketing
• Fulfill customer-facing ticketing requests: subscriptions, single tickets, exchanges, and seating accommodations
• Manage box office communications: phone calls, voicemails and inbox
• Provide expert support on ticket packages, discounts, promotions and policies
• Assist with subscription renewal and customer outreach
• Resolve escalated patron issues with Dr. Phillips Center Box Office (e.g., refunds, accessibility, parking)
• Monitor and verify promotional code accuracy
• Design and administer patron satisfaction surveys, cross-collaborating with internal departments
• Track and report KPIs: ticket revenue, attendances, and audience demographics
• Maintain dashboards and ensure data integrity for accurate and timely reporting
• Generate insights from customer feedback and survey data to guide strategic decisions
• Accept and record all incoming contributed revenue into Tessitura, in collaboration with the Individual Giving Manager
• Execute donor giving-level benefit fulfillment, including premium seating and tracking benefits.
• Fulfill internal and external complimentary ticket requests and manage internal complimentary holds
• Process donation ticket requests and fulfillments for third parties
• Other duties as assigned.

Required Qualifications:

• Minimum of 2 years of related work experience in customer service and/or data entry
• Experience working in a robust CRM or ticketing software system
• Proven track record of ability to work independently with great attention to detail and flexibility, in a fast-paced atmosphere under established time constraints
• Excellent organizational, customer service, and communications skills
• Ability to observe strict confidentiality and discretion in all aspects of services provided
• Ability to work outside normal business hours at times to meet the needs of the organization
• Familiarity with Windows and Mac operating systems and proficiency in Microsoft Office Suite, including mastery of Excel

Preferred Qualifications:

• College degree or coursework in business, communications, and/or nonprofit/arts management
• Experience working in Tessitura
• Familiarity with and affinity for the arts, particularly dance

Physical Job Requirements

• This position will require sitting for extended periods, standing and walking, as well as using fine motor skills, such as finger dexterity for typing.
• Occasionally lifting, carrying, moving, pushing, and pulling up to 40 lbs. or more.
• Ability to occasionally reach, bend, twist, stoop, stack, crouch, kneel, and balance when performing job duties in varying work areas such as confined spaces.
• Ability tooperate a computer keyboard, mouse, and other office equipment.
• Vision abilities include close vision, distance vision, and the ability to adjust focus to effectively use mobile devices, electronic devices such as tablets, iPads, and computer screens.
• This position could be exposed to loudnoises, and frequent phone conversations, and requires average to above average visual acuity and hearing.
• Most of this job will be spent indoors in a climate-controlled environment.

To apply for this position please send a resume and cover letter to kfabian@orlandoballet.org.

Please note that Orlando Ballet is an equal opportunity employer and a drug-free workplace.

Additionally, as required by Florida law, Orlando Ballet participates in E-Verify and will provide the federal government with Form I-9 information to confirm that individuals who have been offered employment at Orlando Ballet are authorized to work in the U.S.

Summer Intensive Resident Assistant

Department: School

Reports To: Dorm Supervisor and Summer Intensive Coordinator

Location: Rollins College, Orlando, FL

Compensation: Resident Assistants receive full tuition and room and board in exchange for their work during the summer intensive.

Basic Purpose and Objective of the Role: Resident Assistants serve as peer leaders for their fellow students in residence at Orlando Ballet/Rollins College. While their primary responsibility is the safety and well-being of the student body, their primary focus is crafting an engaging and welcoming environment which considers and respects the needs of a diverse student population many of whom may be away from home for the first time.

Responsibilities and Duties

• Create and maintain a safe, secure, and nurturing residential environment for all students.
• Work in conjunction with the Dorm Supervisor and Summer Intensive Coordinator to create and enforce rules and guidelines for Summer Intensive students.
• Adhere to all Orlando Ballet School and Rollins College policies and procedures.
• Establish a common understanding of OBS and Rollins College policies: Conduct an orientation session for all resident students; review all resident regulations and schedules; familiarize students with campus facilities.
• Reach out to the Dorm Supervisor with any disciplinary issues as necessary based on the behavioral guidelines put in place by OBS and Rollins College.
• Accompany students to all meals/events/recreation center during scheduled work time. No student under the age of 18 years old may remain unsupervised at any time.
• Establish a daily routine for the students in consultation with Dorm Supervisor and Summer Intensive Coordinator. Institute engaging, informal activities for the students during evening hours. Be reasonably accommodating to students’ activity requests, while exercising mature judgment.
• Communicate all problems that arise and cannot be handled by the Resident Assistant to the Dorm Supervisor and/or Summer Intensive Coordinator in a timely manner.

Minimum Qualifications

• Must have turned 18 by January 1, 2026.
• Must have auditioned and been accepted into either the 1, 2, 3 or 5 Week Intensive.
• First Aid and CPR Certified preferred, but not required.

View FAQs About Summer Intensive Resident Assistant Position

Apply Now

Applications will be available through February 13, 2026.