Careers

Orlando Ballet is hiring for the following positions:

Front Desk Assistant

JOB TITLE: Front Desk Assistant

DEPARTMENT: School

REPORTS TO: School Administrative Manager

LOCATION: Harriett’s Orlando Ballet Centre, 600 N. Lake Formosa Drive, Orlando, FL 32803

POSITION DATE: January 2025

POSITION STATUS: Full-time, afternoon, evening, and weekend hours available

COMPENSATION: $15/hour

BENEFITS: All standard in coordination with employee handbook policies including health insurance for full-time employees

Basic Purpose and Objective of the Role:

Under the direction of the School Administrative Manager, the Front Desk Assistant will provide a warm and welcoming presence to visitors at Harriett’s Orlando Ballet Centre. They will be stationed at the front desk to welcome, engage, and direct visitors, distribute general information, answer the phone, and provide general administrative assistance.

Orlando Ballet is seeking an independent, highly organized individual with experience in customer service, strong interpersonal skills, exceptional attention to detail, and a commitment to supporting Orlando Ballet in its mission to entertain, educate and enrich through the highest quality of dance.

Responsibilities include, but are not limited to:

Welcoming visitors and ensuring they are properly checked in;
Answering phones, forwarding calls or taking messages for staff as needed;
Answering general inquiries about the organization, facility, and parking;
Sign in students for classes;
Taking initiative to assist and direct visitors as needed;
Suggesting opportunities for engaging with Orlando Ballet by taking classes, purchasing tickets, donating, or volunteering;
Monitoring lobby area to ensure smooth operations;
Assist all OB departments with special projects as needed;
Other duties as assigned.

Required Qualifications:

2+ years of prior administrative and/or customer service experience;
Excellent organizational, customer service, and communications skills (English speaking required, Spanish speaking a plus);
Proven track record of ability to work independently, with great attention to detail and flexibility, in a fast-paced atmosphere under established time constraints;
Ability to use computer systems, familiarity with Windows and Mac operating systems and proficiency in Microsoft Office Suite

Preferred Qualifications:

College coursework in business, nonprofit management, or another related field
Experience in a nonprofit or arts environment
Experience with facility rentals and/or event management

To apply for this position, please send a resume and cover letter to kfabian@orlandoballet.org.

Please note that Orlando Ballet is an equal opportunity employer and a drug free workplace. Additionally, as required by Florida law, Orlando Ballet participates in E-Verify and will provide the federal government with Form I-9 information to confirm that individuals who have been offered employment at Orlando Ballet are authorized to work in the U.S.

Patron Services Associate

JOB TITLE: Patron Services Associate

DEPARTMENT: Administration

REPORTS TO: Manager, Group Sales and Ticketing

LOCATION: This is an onsite job placement at Harriett’s Orlando Ballet Centre, 600 N. Lake Formosa Drive, Orlando, FL 32803

POSITION STATUS: Full-Time, Salaried, Exempt

COMPENSATION: $40,000-$42,000

BENEFITS: All standard in coordination with employee handbook policies

Basic Purpose and Objective of the Role:

The Patron Services Associate reports to the Manager, Group Sales and Ticketing and supports Orlando Ballet’s revenue-generating through customer-focused ticketing operations and accurate data entry. This role is responsible for managing all ticketing functions within Tessitura, maintaining a high standard of customer service, and ensuring accurate records and reporting of ticket sales, subscriptions, and philanthropic contributions. Operating in a fast-paced and highly collaborative environment, the role requires keen attention to detail, strong communication skills, and a proactive, solution-oriented mindset. Candidates should be organized, adaptable, and passionate about supporting both the patron/donor experience and Orlando Ballet’s mission to entertain, educate, and enrich through the highest quality of dance.

Responsibilities include, but are not limited to:

Manage all ticketing functions using Tessitura, including processing single tickets, subscriptions, group sales, and donation voucher requests, while ensuring accurate records of all transactions and timely reporting to support operational transparency.
Provide exceptional customer service across all platforms (phone, email, and in-person), acting as a knowledgeable and courteous resource for information on performances, ticketing packages, applicable discounts, and company policies.
Represent Orlando Ballet at all mainstage and in-house productions, supporting front-of-house operations and fostering a welcoming, professional, and service-oriented experience for all patrons.
Build and maintain meaningful relationships with patrons by proactively resolving issues, recognizing frequent attendees and donors, and generating regular reports on ticket sales, revenue trends, attendance, and customer feedback to inform strategic decisions.
Accept and record all incoming contributed revenue into the Tessitura platform in collaboration with the Individual Giving Manager, ensuring accurate and timely entry aligned with fundraising goals.
Maintain the Tessitura database to ensure all patron and donor records are clean, accurate, and complete in collaboration with all key stakeholders across departments.
Work closely with the Finance department and the Individual Giving Manager to perform reconciliations of incoming contributed revenue, ensuring fiscal accountability and consistency between systems.
Assist with tracking and fulfillment of donor and sponsor ticket benefits in coordination with the Philanthropy Department, ensuring accurate and timely delivery of benefits.
Provide administrative support for subscription renewals and campaign launches by confirming patron data accuracy and helping monitor campaign performance.
Support internal cross-departmental initiatives by participating in regular meetings, contributing insights from patron interactions, and assisting with the implementation of new ticketing or development workflows.
Maintain up-to-date knowledge of all Orlando Ballet programming and organizational initiatives to serve as a well-informed ambassador when interfacing with patrons, donors, and the public.
Other duties as assigned.

Required Qualifications:

Minimum of 2 years of related work experience in customer service and/or data entry
Experience working in a robust CRM or ticketing software system
Proven track record of ability to work independently with great attention to detail and flexibility, in a fast-paced atmosphere under established time constraints
Excellent organizational, customer service, and communications skills
Ability to observe strict confidentiality and discretion in all aspects of services provided
Ability to work outside normal business hours at times to meet the needs of the organization
Familiarity with Windows and Mac operating systems and proficiency in Microsoft Office Suite, including mastery of Excel

Preferred Qualifications:

College degree or coursework in business, communications, and/or nonprofit/arts management
Experience working in Tessitura
Familiarity with and affinity for the arts, particularly dance

To apply for this position please send a resume and cover letter to kfabian@orlandoballet.org.

Please note that Orlando Ballet is an equal opportunity employer and a drug free workplace.

Additionally, as required by Florida law, Orlando Ballet participates in E-Verify and will provide the federal government with Form I-9 information to confirm that individuals who have been offered employment at Orlando Ballet are authorized to work in the U.S.

Marketing Coordinator

JOB TITLE: Marketing Coordinator

DEPARTMENT: Administration

REPORTS TO: Manager, Marketing & Communications

LOCATION: This is an onsite job placement at Harriett’s Orlando Ballet Centre, 600 N. Lake Formosa Drive, Orlando, FL 32803

POSITION STATUS: Full Time, Salaried, Exempt

COMPENSATION: $48,000 – 50,000

BENEFITS: All standard in coordination with employee handbook

Basic Purpose and Objective of the Role:

The Marketing Coordinator reports to the Manager, Marketing & Communications and is responsible for assisting the marketing department with essential support focusing on various activations of marketing, brand, and communications for all campaigns within the organization, including Ticketed Events and Performances, School Programs, and Development efforts. The role operates in a highly collaborative and fast-paced environment, requiring the ability to effectively multitask, communicate, and adapt. Candidates should be enthusiastic, solution-oriented, results-driven, and highly organized, with a passion for marketing and social media and a commitment to aiding Orlando Ballet in its mission to entertain, educate, and enrich through the highest quality of dance.

Responsibilities include, but are not limited to:

Maintain and update the Partner Contact Database to ensure accurate and current information for all marketing partners.
Maintain and update the Vendor Contact Database, ensuring vendor information is accurate and up to date for marketing and communication purposes.
Prepare partner agreements and maintain corresponding deliverables, ensuring all partnership-related commitments are tracked and fulfilled.
Review and manage partner site listings across all platforms, ensuring Orlando Ballet is accurately represented, and monitor and respond to any reviews to uphold a positive brand image. Including, but not limited to, Google My Business, Bing, Yelp, Trip Advisor, etc.
Execute Website Change Requests & Updates for OrlandoBallet.org, ensuring content is accurate and aligned with marketing objectives.
Update and manage OrlandoBallet.org Home & Bridge Page featured and promotional content blocks to keep the site content fresh and engaging.
Execute Website Change Requests & Updates for Orlando Ballet, Tnew, and Dr. Phillips Center websites as directed by the marketing team.
Proof website content to ensure accuracy, clarity, and alignment with brand standards.
Monitor and manage social media platforms, engage with followers, reshare relevant content, and respond to comments and messages in a timely manner.
Monitor, answer, and manage all review site listings, and respond to reviews and comments in a timely manner.
Build, execute, and manage Social Campaigns, including campaign calendars. This includes generating written content, securing or developing imagery, updating email content, and deployment.
Manage and update the Social Media Calendar with engaging content and captions, ensuring regular posts are made in line with marketing strategies.
Build and execute Email Calendar Campaigns, including campaign calendars, ensuring that campaigns are delivered to the correct ballet audiences according to schedule. This includes generating written content, securing or developing imagery, updating email content, and deployment.
Provide performance-related support as needed, assisting in any marketing tasks required for Orlando Ballet’s events and performances.
Ensure Basecamp remains up to date, keeping all tasks and communications organized and timely.
Maintain an organized structure on SharePoint, ensuring the site is up to date with relevant marketing documents and content.
Assist with brand shoots as needed, ensuring all materials are organized and aligned with marketing needs.
Coordinate annual testimonial updates for the website, ensuring testimonials are regularly refreshed and posted.
Manage ticket and basket donation request fulfillment and ensure the annual list is maintained and up to date.
Coordinate front-of-house show weekend needs in collaboration with the Events Manager to ensure smooth execution during performances.
Distribute press kits per show to partners, ensuring contacts are updated and informed for promotional efforts.
Distribute show performance promotional assets (including photography) to board liaisons, staff, and PR representatives to ensure materials are shared timely.
Oversee the distribution of brochures and related materials, ensuring timely delivery and that all marketing collateral meets the required standards.
Plan, coordinate, and execute partner events and activations, ensuring alignment with Orlando Ballet’s overall marketing strategy and objectives.
Perform additional related duties as assigned to support the marketing and communications team.

Required Qualifications:

Proven experience in social media management and online reputation management.
Proficiency in social media management tools (e.g., Hootsuite, Sprout Social) and analytics platforms (e.g., Google Analytics, Facebook Insights).
Strong communication, writing, and problem-solving skills.
Experience managing email marketing and automation campaigns from concept to deployment, using tools such as MailChimp, Prospect2, Constant Contact, or similar platforms.
Solution-oriented, results-driven, creative thinker with the ability to manage multiple projects along with in partnership with key stakeholders.
Experience with graphic design software such as Adobe Creative Suite, Canva, etc.
Self-motivated, disciplined, and able to work independently.
Knowledge of marketing department workflow processes and project lifecycles.
Strong organizational and time-management skills with the ability to meet tight deadlines.
Excellent communication skills and ability to collaborate effectively with cross-functional teams.
According to the needs of the business, flexibility to work evenings, weekends, special events, etc.
Proficient and technically sound in Word and Excel.

To apply for this position, please send a resume and cover letter to kfabian@orlandoballet.org.

Please note that Orlando Ballet is an equal opportunity employer and a drug free workplace. Additionally, as required by Florida law, Orlando Ballet participates in E-Verify and will provide the federal government with Form I-9 information to confirm that individuals who have been offered employment at Orlando Ballet are authorized to work in the U.S.

Intern, Marketing

JOB TITLE: Intern, Marketing

DEPARTMENT: Administration

REPORTS TO: Manager, Marketing & Communications

LOCATION: Harriett’s Orlando Ballet Centre, 600 N. Lake Formosa Drive, Orlando, FL 32803

POSITION DATE: August – December, 2024

POSITION STATUS: Internship, exempt

COMPENSATION: $400

BENEFITS: All standard in coordination with employee handbook policies

Basic Purpose and Objective of the Role:

Under the guidance of the Manager, Marketing & Communications, the Intern, Marketing will provide essential support to the Marketing team. This position will focus on a myriad of marketing, brand, and communications projects. Candidates should be enthusiastic and highly organized with a passion for marketing and a commitment to aiding Orlando Ballet in its mission to entertain, educate, and enrich through the highest quality of dance.

Responsibilities include, but are not limited to:

Collaborate with the marketing team to execute comprehensive marketing plans to promote Orlando Ballet.
Maintain partner site listings to ensure accurate and consistent representation of Orlando Ballet across all partner sites.
Maintain all community calendar listings to ensure events are accurately represented.
Identify key Orlando Ballet School programs and events based on input from key stakeholders and ensure their inclusion in partner and community calendars to maximize visibility and engagement.
Monitor and respond to reviews on various platforms to maintain positive brand perception.
Maintain and update contact information database for related marketing partners and vendors.
Update, organize, and archive content on the Orlando Ballet Microsoft SharePoint site to keep information current and relevant.
Organize and maintain past marketing collateral in a systematic manner to ensure it can be easily accessed and referenced for future projects and campaigns.
Compile a list of awards programs relevant to various Orlando Ballet departments and build a corresponding calendar that includes submission deadlines and event dates.
Develop and execute comprehensive social media marketing plans, including content creation and scheduling, in alignment with Orlando Ballet’s brand guidelines.
Compile a list of Downtown Orlando and regional restaurants that have potential to be partners for creating unique experience packages for Orlando Ballet attendees.
Provide support for creative collateral needs in alignment with the marketing calendar and designated deadlines.
Provide marketing support for all Orlando Ballet performances, as needed.
Perform additional related duties as assigned.

Required Qualifications:

Currently enrolled as an undergraduate student, seeking internship credit.
Proficient in Microsoft Office (Word, Excel, PowerPoint) Workspace.
Proficiency with social media platforms.
Knowledge of Adobe Suite, email marketing platforms, WordPress, and Canva.
Strong writing and proofreading skills, with exceptional attention to detail.
Experience in photo and video editing, with photography and video skills.
Exceptionally well-organized with the ability to manage multiple projects and meet deadlines.
Excellent communication skills, both written and verbal.
In-person availability required.
Demonstrated capacity to handle administrative tasks efficiently.
Ability to work effectively in a fast-paced, flexible environment.
Positive attitude and ability to resolve problems effectively.
Willingness to work irregular and flexible hours, including evenings and weekends.

To apply for this position, please send a resume and cover letter to kfabian@orlandoballet.org.

Please note that Orlando Ballet is an equal opportunity employer and a drug free workplace. Additionally, as required by Florida law, Orlando Ballet participates in E-Verify and will provide the federal government with Form I-9 information to confirm that individuals who have been offered employment at Orlando Ballet are authorized to work in the U.S.

Community Enrichment Teaching Artist

JOB TITLE: Community Enrichment Teaching Artist

DEPARTMENT: Education

REPORTS TO: Head of Community Enrichment

LOCATION: Various locations throughout Central Florida

POSITION STATUS: Part-time, non-exempt, approximately 1 to 10 hours per week

Basic Purpose and Objective of the Role:

Reporting to the Head of Community Enrichment, Teaching Artists are practicing artists in the disciplines of dance, music, theatre, and visual arts who are committed to working with young people. Orlando Ballet’s various Community Enrichment programs bring high-quality arts enrichment to a variety of groups throughout Central Florida by working through established after-school, year-round programs at Boys & Girls Clubs of Central Florida, City of Orlando Community Centers, Orange, Seminole and Osceola County schools, and other locations. Applicants must demonstrate expertise working as professional artists, a strong commitment to working with educators and young people, strong communication and interpersonal skills, an ability to facilitate group decision-making, an ability to handle multiple tasks simultaneously, and a strong attention to detail.

Responsibilities include, but are not limited to:

Planning and executing arts programming appropriate for specific age groups.
Direct instruction with students which could range from VPK through senior citizens.
Attending professional development sessions and meetings.
Carrying out administrative responsibilities (such as: submission of written lesson plans, assessments, teaching schedules, program forms, and other duties as assigned).

Schedule & Compensation:

Teaching Artists are typically hired for a semester-long program. Applicants must have availability to work during and after school hours, as well as occasional weekends, with an ability to travel throughout Central Florida to various workshop sites. Teaching Artists earn $40/hour of instruction and a $10/roundtrip stipend for travel. Workshop classes are generally 1 to 1.5 hours long and residencies vary in length but range from 8 to 12 weeks.

Required Qualifications:

Minimum (2) years teaching artists experience and/or substantial training in dance education.
Strong content knowledge in classical ballet, performance and stage work.
Commitment to serving children in typically under-represented communities.
Excellent verbal and written communication skills with adults and children.
Experience with multiple age groups, varying educational settings.

Preferred Qualifications:

Strong knowledge of a second dance discipline including, but not limited to hip hop, modern, contemporary, tap, Caribbean or Latin cultural dance.
Experience working with children with special needs.
Experience working with dual language learners.
Easy travel access to Osceola and Seminole Counties.

Special Conditions of Employment:

Will be subject to a background check.
Must be able to provide own reliable transportation to off-site programs and events. Must have a valid Florida Driver’s License.

Submission Procedure:

Qualified applicants should submit the following materials to sbland@orlandoballet.org:

A cover letter and resume, or curriculum vitae, outlining relevant professional, artistic, and teaching experience.
Sample lesson plan.
Artistic Sample: Please share your own original, creative work in the arts discipline in which you work most frequently. Acceptable artistic samples:
- 1-2 pages of poetry or prose (DOC or PDF format)
- 3-4 images (JPG or PDF format)
- 2-4 Productions/performances list with descriptions, dates, venues, etc. (DOC or PDF format)
- Links to creative portfolio and/or videos of performances online.

Please note that Orlando Ballet is an equal opportunity employer and a drug free workplace. Additionally, as required by Florida law, Orlando Ballet participates in E-Verify and will provide the federal government with Form I-9 information to confirm that individuals who have been offered employment at Orlando Ballet are authorized to work in the U.S.

Orlando Ballet Auditions

For information about Company auditions, please CLICK HERE.

For information about auditioning for our Trainee and OBII programs, please CLICK HERE.

For information about auditioning for our Summer Intensive, please CLICK HERE.

All video submissions should be on YouTube or vimeo platforms and we will contact you if we would like to see you for an in-person audition.

Please note that at this time we are only able to accept dancers for a company position who are US citizens or have a green card. Unfortunately we are not able to sponsor visas for additional dancers not currently on our company roster.

Internship opportunities

We are currently seeking interns in the following departments:

• Development
• Box Office
• Admin/Finance
• Marketing
• School Administration
• Community Enrichment

Preference will be given to college juniors and seniors and any Master’s degree candidates.

Students will assist Orlando Ballet’s administration team with several projects and be exposed to various aspects of the internal processes of a non-profit business. This is an unpaid internship.

Please mail resume and letter of interest to:
Orlando Ballet, Inc.
Attn: HR Dept.
600 N. Lake Formosa Drive
Orlando, FL 32803

You may also email your resume and letter of interest to: kfabian@orlandoballet.org

Volunteer Opportunities

Are you passionate about dance and looking for a way to give back to your community? Consider volunteering at the Orlando Ballet! As a volunteer, you’ll have the opportunity to support the organization’s mission to entertain, educate and enrich the cultural landscape of Central Florida through world-class performances and educational programs. Whether you’re interested in assisting with productions, helping out with special events, or working behind the scenes, there are plenty of rewarding volunteer opportunities available at the Orlando Ballet.