Employment Opportunities

Available Positions

Orlando Ballet is hiring for the following positions:

Audience Services Manager

REPORTS TO: Director of Sales & Marketing
HOURS: Full Time, Salaried

Primary responsibilities include but are not limited to:

  • Maintains regular hours to process phone, mail and walk-up subscription orders, and service subscribers throughout the season. Also handles ticket sales for special performances and events outside of the subscription series.
  • Works in the box office during all performances to service subscribers as needed.
  • Follows (and establishes when necessary) appropriate procedures for processing subscriptions, processing credit cards, handling difficult situations with patrons, etc. 
  • Serves as the Ballet’s liaison to the DPC Box Office. 
  • Serves as OB’s Tessitura representative, attending regular meetings with consortium members, establishing and relaying data entry guidelines, best practices and standards.
  • Gains in-depth knowledge of Tessitura, and assists the team where possible with software issues, or directs towards the relevant Consortium Super User for assistance. 
  • Provides input to senior staff to develop pricing structures for tickets and subscription packages.
  • Works directly with DPC to set up all events (single, subscription, and other as requested) and discounts in the Tessitura ticketing system; provides quality control and verification of the set up.
  • Assists in developing and implementing a plan for retaining current subscribers and gaining new subscribers.
  • Oversees all aspects of subscription processing, including renewals and new subscribers.
  • Fulfills staff complimentary tickets, cultivation and complimentary tickets requests, etc., developing and maintaining policies and procedures as necessary.
  • Supports DPC in establishing and maintaining effective relationships with key strategic partners for group sales promotions. 
  • Creatively assesses ticketing process with a focus on accurate reporting of patron data.
  • Produces accurate daily sales reports and reconciles with the Finance Department. 
  • Manages in-office ticketing systems and other sales channels. 
  • Maintains knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices/PCI compliance. 
  • Provides a high degree of customer service so as to maintain excellent customer relations with patrons.
  • Maintains clear communication for patrons and the public regarding ticketing operations. 
  • Other duties as required. 
  • Build/manage a database of targeted potential and existing group sales clients through direct mail strategies, outgoing phone calls, and existing customer relationships.
  • Generate and follow through on sales leads for group subscriptions/individual tickets to upcoming performances.
  • Attend outside sales events to promote/sell the group packages and subscriptions to the upcoming season. 

 

General requirements include: 

  • Outstanding customer service skills, sales ability and telephone manner
  • Strong organizational and administrative skills
  • Be a self-starter who can work independently
  • Demonstrates the ability to balance multiple projects, meet deadlines and communicate effectively in a frequently flexible and quick-moving environment.
  • Demonstrates impeccable skills in working with the public, include positive attitude, flexibility, and the ability to listen to concerns and resolve problems.
  • Visible leadership skills and desire to advance the organization.
  • Understanding of ticketing software and processes/best practices.
  • Ability to think creatively and innovatively.
  • Tessitura experience preferred.

 

Essential skills and experience:     

  • 2+ years related experience in Tessitura ticketing system preferred.
  • Box office supervisory experience preferred.
  • Previous customer service experience is required, including conflict resolution.
  • Previous experience with subscription programs is preferred.
  • Previous experience with portable sales devices is preferred.
  • Proficiency in Microsoft Office Suite of products, including Excel, Word, and Outlook is required.
  • Willingness to work irregular and flexible hours, including evenings and weekends is required.
  • Excellent written, verbal, and interpersonal communication skills.
  • Excellent active listening skills and speech clarity is required.
  • Appreciation of the arts and dance is preferred.

 

TO APPLY:

Email your resume and cover letter for this position to [email protected]. Orlando Ballet is an equal opportunity employer and a drug free workplace.

 


 

Technical Director

DEPARTMENT: Production
REPORTS TO: Artistic Director & Executive Director
LOCATION: Orlando, FL
POSITION STATUS: Full time, Exempt
BENEFITS: All standard full-time benefits in coordination with employee handbook (including group health insurance, paid time off and paid holidays)

 

Basic Purpose and Objective of the Role:

The Technical Director will oversee all technical aspects of the Company’s mainstage productions, manage the production budget, supervise the production crew, and advance all shows with venues for at home and touring.

 

In-House and In-Theatre Responsibilities:

  • Create tech schedule with Production Stage Manager.
  • Help Stage Manager set up rehearsal space, if needed (scenery, audio and video).
  • Help load and unload Company equipment at warehouse.
  • Provide the hang plot and ground plans (digitally drafted to our stage) for existing productions.
  • Organize any possible rentals of lighting equipment, sets, flooring, etc.
  • Supervise load-in and load-out of Company equipment into and out of theatres.
  • Help install set and décor: soft goods, scenery, etc.
  • Work to ensure overall technical quality and consistency of all Company performances
  • Supervise local crew (and touring staff), overall liaison with Presenter and venue, resolve any contract-related issues.

 

Technical-Current and New Works:

  • Schedule and lead design and creative meetings. Draft and distribute notes.
  • Create scenic drawings to send to shop(s) for build
  • Negotiate vendor contracts and pricing.
  • Engage and contract designers. Coordinate designer schedules.
  • Ensure that new works are built to be tour-able and within budget
  • Research and bid equipment, scenery, and services for new works
  • Create preliminary technical requirements prior to premiere
  • Create and maintain technical rider

 

Finance & Administrative:     

  • Develop and control production expense budget
  • Review and track all production expenditures.
  • Receive, review, process, and ensure timely payment of invoices from vendors
  • Coordinate timing and priority of production payables with Controller. Maintain weekly expense projection worksheet.
  • Review and approve all production department check requests, petty cash, and credit card reports.
  • Generate check requests and track payment for over hire crew and reimbursements for all production staff.
  • Hire and schedule over hire crew. Draft and execute over hire crew contracts.
  • Maintain Company storage facility.
  • Rent and drive cars or trucks needed for Company activities.
  • Run production-related errands as required.
  • Gather and archive all production plans for past tour dates.

 

All other duties as assigned by the Artistic Director or Executive Director.

 

Required Qualifications:

  • Minimum 5 years of work experience in production/technical-related role in the performing arts field, with experience supervising a crew
  • Knowledge of rigging, lighting, sound, and projection equipment and safety standards an asset.
  • Valid drivers license
  • Ability to fulfill physical requirements such as lifting and working at heights
  • A proven track record of ability to work independently, with great attention to detail, in a high volume atmosphere under established time and budgetary constraints
  • Familiarity with Windows and MAC operating systems, basic proficiency in Microsoft Office Suite

 

TO APPLY:

Email your resume and cover letter for this position to [email protected]. Orlando Ballet is an equal opportunity employer and a drug free workplace.

 

Internship Opportunities

We are currently seeking interns in the following departments:

  • Development
  • Box Office
  • Admin/Finance
  • Marketing
  • School Administration

 

Preference will be given to college juniors and seniors and any Master’s degree candidates.

Students will assist Orlando Ballet’s administration team with several projects and be exposed to various aspects of the internal processes of a non-profit business. This is an unpaid internship.

Please mail resume and letter of interest to:

Orlando Ballet, Inc.

Attn: HR Dept.

3751 Maguire Blvd, Suite 111
Orlando, FL 32803

 

You may also email your resume and letter of interest to: [email protected]

 

 


School Admin Intern

 

In this role, the individual will be involved in a wide variety of school administrative tasks including but not limited to the following:

 

  • General correspondence with students, parents, faculty, and staff
  • Helping to maintain database of all OBS students; helping to research new database systems
  • Creating and organizing materials for school events
  • Assisting in the planning process for the OBS Summer Intensive
  • Interaction with staff from other organizational departments including development, finance, and marketing
  • General administrative duties such as answering phones, making copies, and filing

 

Basic Qualifications:

  • Demonstrated strong organizational and time management skills with attention to detail
  • Proven written and verbal communication skills
  • Proven ability to manage multiple priorities and meet deadlines
  • Ability to learn quickly and adapt to a fast paced environment
  • Demonstrated problem solving and decision making skills
  • Ability to work 10-15 hours per week, including after business hours and weekends as needed

 

Preferred Qualifications:

  • Demonstrated written communication skills
  • Demonstrated proficiency in Microsoft Word, PowerPoint, Outlook, and Excel
  • A desire for a career in arts administration
  • General knowledge of dance industry a plus

 

Required Education:

  • Currently enrolled, or graduated within 6 months of the start date of this internship, as a junior or higher, in an accredited college/university

 

TO APPLY:

Email your resume and cover letter for this position to [email protected]. Orlando Ballet is an equal opportunity employer and a drug free workplace.

 

 


Development Intern (Event Planning)

 

In this role, the individual will be involved in a wide variety of event planning activities including but not limited to the following:

 

  • Work with the Orlando Ballet Development Department to plan our signature fundraising events included the Nutcracker Tea and the 18-19 Season Opening Gala
  • Coordinate closely with vendors for catering, venue, audio visual, décor, etc.
  • Help to ensure that guest expectations for set-up, service and flow are delivered in an exceptional manner
  • Assist with administrative duties as needed

 

Basic Qualifications:

  • Demonstrated strong organizational and time management skills with attention to detail
  • Proven written and verbal communication skills
  • Proven ability to manage multiple priorities and meet deadlines
  • Ability to learn quickly and adapt to a fast paced environment
  • Demonstrated problem solving and decision making skills
  • Ability to work 12-20 hours per week, including after business hours and weekends as needed

 

Preferred Qualifications:

  • Currently enrolled in a Hospitality or Event Management program
  • Experience creating Banquet Event Orders (BEO s)
  • Demonstrated written communication skills
  • Demonstrated proficiency in Microsoft Word, PowerPoint, Outlook, and Excel
  • Prior event coordination experience
  • Demonstrated strong business acumen
  • A desire for a career in fundraising or event management

 

Required Education:

  • Currently enrolled, or graduated within 6 months of the start date of this internship, as a junior or higher, in an accredited college/university earning a degree in Hospitality, Marketing/Sales, or a related major

 

TO APPLY:

Email your resume and cover letter for this position to [email protected]. Orlando Ballet is an equal opportunity employer and a drug free workplace.

 

 


 

 

Assistant Stage Management Intern (Production & Wardrobe)

 

The Internship program at Orlando Ballet is a skills-building internship in which interns will take on significant projects to advance Orlando Ballet’s mission. Interns will play a unique role in the organization by supporting functions in the production and wardrobe departments.

The Assistant Stage Management Internship provides a professional experience essential to anyone building his or her portfolio. Working side-by-side with Orlando Ballet’s Production Stage Manager, you will become an integral part in supporting the production process as the Assistant Stage Manager. You will have the unique opportunity to:

 

  1. Work with Orlando Ballet company and school as well as work at the award-winning Dr Philips Performing Arts Center, Bob Carr Theatre, and other venues;
  2. Participate in production meetings, attend rehearsals, and performances;
  3. Gain experience in all aspects of stage management via generating paperwork and managing technical cueing backstage;
  4. Have unique access to industry professionals from all theatrical organizations worldwide through networking;
  5. Gain practice in cue calling for dance and reading scores

 

Required Qualifications for All Internships:

  • Minimum 2 years of post-secondary education in a related field (i.e., theatre, production, etc.).
  • Excellent organizational and communications skills
  • Familiarity with both Windows and MAC operating systems, basic proficiency in Microsoft Office Suite.
  • Ability to hit the ground running and take initiative to assist wherever needed.
  • Ability to follow instructions well and have patience.
  • Familiarity with and affinity for the arts, specifically ballet and/or dance.

 

TO APPLY:

Email your resume and cover letter for this position to [email protected]. Orlando Ballet is an equal opportunity employer and a drug free workplace.

 

 


 

 

Wardrobe Production Intern (Production & Wardrobe)

 

The Internship program at Orlando Ballet is a skills-building internship in which interns will take on significant projects to advance Orlando Ballet’s mission. Interns will play a unique role in the organization by supporting functions in the production and wardrobe departments.

No sewing experience necessary! The Wardrobe Production Internship is primarily an administrative role which also provides hands-on experience assisting the Wardrobe department in the following duties:

 

  1. Assisting in pre-production and theatre during rehearsals, tech, and run of show;
  2. Assisting Wardrobe with uploading and inventory of costume design photos;
  3. Assisting with costume fittings if needed;
  4. Transporting of wardrobe needs to rehearsal facility and theatre;
  5. Assisting with administrative responsibilities including coordination schedules and managing communication between departments.

 

Required Qualifications for All Internships:

  • Minimum 2 years of post-secondary education in a related field (i.e., theatre, production, etc.).
  • Excellent organizational and communications skills
  • Familiarity with both Windows and MAC operating systems, basic proficiency in Microsoft Office Suite.
  • Ability to hit the ground running and take initiative to assist wherever needed.
  • Ability to follow instructions well and have patience.
  • Familiarity with and affinity for the arts, specifically ballet and/or dance.

 

TO APPLY:

Email your resume and cover letter for this position to [email protected]. Orlando Ballet is an equal opportunity employer and a drug free workplace.

Auditions

Company Auditions

(See below for details)

South Street Studios 320 E. South Street, Orlando, FL 32801

Sunday, February 24, 2019

12:30pm Registration

1:00pm-2:30pm Audition

Registration coming soon!

 

For audition information, please contact Katherine Fabian at [email protected].