We look forward to welcoming you to the theater for Orlando Ballet’s performance of The Nutcracker brought to you by Orlando Health. Here, you’ll find everything you need to know to ensure a seamless experience, from parking tips to event details.
Dr. Phillips Center for the Performing Arts
Steinmetz Hall
445 S. Magnolia Ave.
Orlando, FL 32803
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We encourage guests to arrive at least 45 minutes prior to curtain to ensure they have ample time to arrive at the theater.
Valet parking is available for pre-purchase through Dr. Phillips Center.
Guests may also pre-purchase parking in one of the nearby parking garages.
Please visit the “Plan Your Visit” page on the Dr. Phillips Center website for more information and to purchase parking.
Prior to arrival, be sure to have a copy of your ticket that includes a scannable barcode. This may be a physical paper ticket or a Print-At-Home PDF that can be scanned from your mobile device.
If you have questions about ticketing, please contact your Group Liaison.
The Dr. Phillips Center Box Office will open 2 hours prior to curtain for those who have any questions regarding ticketing.
Lobby Doors open 90 minutes prior to all performances, with Theater Doors opening 30 minutes prior to curtain.
If you require special accommodations, please speak with the usher at the door of the theater in advance.
Please note that theater doors close and the performance begins promptly at the advertised show time. Out of respect for the dancers and your fellow audience members, please arrive on time. If you arrive after the advertised show time, you will not be seated until an appropriate pause in the show.
Please be considerate of fellow attendees and refrain from attending if you’re feeling unwell, ensuring a safe and enjoyable experience for everyone.
Snacks and drinks are available for purchase in the lobby. You may also pre-purchase your refreshments to avoid the lines.
Orlando Ballet and The Nutcracker themed merchandise will be available for purchase on the first and fourth floors of the Della Phillips Grand Lobby.
Orlando Ballet has gone cashless and now accepts all major credit cards and digital payment methods, including Apple Pay and Google Pay, for a seamless transaction experience.
Celebrate the magic of The Nutcracker with themed activities for all ages. Enjoy festive crafts like crown decorating, bookmark making, snowflake creations, and coloring pages. Experience the joy of dance with an interactive dance class, and bring the story of The Nutcracker to life with an engaging storytime. Transform your look with whimsical face painting and capture unforgettable memories at our themed photo ops.
Locations will be posted on signage by the elevators located throughout the Della Phillips Grand Lobby.
Learn More about accessibility options at the Dr. Phillips Center.
The Dr. Phillips Center strives to be accessible to the entire community. If you require unique accommodations for your visit, give them a call at (407) 992-1754 or or send them an email, guestservices@drphillipscenter.org.
The Dr. Phillips Center is now one of two performing arts centers in the country to earn Certified Autism Center designation from the International Board of Credentialing and Continuing Education Standards.
The dancers love to know if you’re enjoying the performance, so don’t be afraid to applaud after a dancer does something spectacular onstage, when the dancers take a bow, or at the ballet’s end.
Please refrain from talking or whispering during the performance.
Help keep an unobstructed view by arriving on time, being seated before the performance starts, and not leaning forward or resting your head on your seatmate’s head or shoulder.
Ticket holders are strictly prohibited from photographing or recording performances. Doing so may result in the confiscation of equipment or removal from the theater.
